Between Theoretical Rigor and Business Reality
In many companies there is a tension between theoretical rigor and real-world applicability. Models help bring structure, but their value lies in how they translate into actions that impact the business. Organizations expect results, not models. This article explores this friction, using the Buyer Persona as an example to examine the boundary between useful analysis and operational noise — and how an excess of theory can pull us away from what truly matters: selling more and selling better.